Name: Wb Workforceproductivity Amazon V1 (1080p)
Uploaded: 2025-12-10T16:48:23.883Z
Duration: 39 min 35 s
Description: Wb Workforceproductivity Amazon V1 (1080p)

Transcript for "Wb Workforceproductivity Amazon V1 (1080p)": Hello, everyone, and welcome to our webinar in partnership with Amazon Business. My name is Tom Chapman, editor in chief of Supply Chain Digital, Procurement Magazine, and Manufacturing Digital. Today's webinar is part of an ongoing series with Amazon Business where we explore the big issues keeping supply chain, procurement, and manufacturing leaders up at night. Make sure you visit the webinar section on the supply chain digital website for plenty more insights, expertise, and success stories. I'd also just like to mention our procurement and supply chain live event series, which promises to be bigger and better than ever in 2026. We're gonna be having plenty of conversations similar to this one that we're gonna be having today in Chicago, London, and beyond. Now back to today's session where we're gonna be discussing workforce productivity in hospital and health care supply chains. In this webinar, we'll explore how AI can streamline complex procurement decisions, reduce manual processes, and free up staff to focus on higher value strategic activities. We'll look at what it means to build an AI enabled workforce, the new roles and skills emerging across the health care supply chain, and how organizations can introduce these technologies in a way that genuinely enhances productivity. Now there's a lot to cover today and not too much time to do it in, so let's dive right in. I'm very pleased to be joined today by Deborah Bursniks, projects procurement and contracts manager at Australian Clinical Laboratories. Deborah, it's great to have you with us today. Do you mind just starting by introducing yourself? Tell us a little bit about you and your role. Okay. So, I'm Deborah Berznick, obviously, and I do procurement projects, and supply chain and contracts for Australian Clinical Labs. It's a really cool, national business, covering all of Australia, incorporates Gribbles the vet, and we've got a lot working happening in that space with biosecurity and also some doctors. And we've got a lot happening in that space given the fact that we've got a lot of sun here with the melanoma capital of the world. So I've got, a really interesting and diverse background, and I just always introduce that really early on because I really want procurement people who find themselves in procurement, contracts, supply chain, or sort of projects that teeter on those things who who have come from other pathways to go to not be scared of actually embracing procurement and supply chain, and the projects that, touch on that and not to be scared of that. So I came from a clinical background and in projects. And one of my projects was actually to look at why there was, escalating costs in the supply chain. And I just did a did a short step aside project because I was doing theater. So I came out of theater, accident and emergency, and. And I was do running stats, and wondering why my theater needed to be a little bit more productive and had some good ideas. And the, the chief financial officer said, I think you could do that for this other little space. Why don't you have a look in here? And thus began my journey into procurement, supply chain, world of supplier and vendor management, and I actually took on an entirely different journey. So, for anybody who on this webinar, if you're just tuning in, you go, but I'm just this person. You're not just anything. If you wanna work in this space, you can, and I I will make it imminently more possible for you. Amazing stuff. Fantastic. Is it it's really interesting, Deborah. I gotta say, every time we have, these conversations similar to this, seldom do we find anyone who went head first into procurement in the beginning of their career. It's often we do find it's something you sort of fall into. It's it's really interesting. It is. And I think I think if you're a problem solver, so if you're a clinician, you're trying to solve problems, complex problems with people's lives and and health and well-being. It's not dissimilar to being a procurement person. You're actually trying to solve problems that beset your organization, in in many different ways. So Mhmm. Absolutely. Fantastic. Well, let's let's if that's okay with you. Let's roll into a conversation. A lot of it is today as, as we've already indicated, gonna be focused on AI and its increasing influence on on procurement and supply chain. So, really, I wanna start with, you know, building that future ready AI enabled procurement and supply chain workforce, what what new skills, roles, or or or workflows even will health care procurement and supply chain teams really need as AI became becomes integrated into their their daily operations? I think the thing that people need the most, and we've just touched on it just ever so slightly, and and I personally think this having built high performing procurement teams, for some time now. So if you're looking closely at the screen, you can probably see that I'm ancient. But it's more about personality. It's more about having an open mind and being curious. If you've come from somewhere else into procurement, you are already curious and interested and open minded. So you already have the the foundations that require it. But I think you've got to be ready to understand, to document, and then map your own workflows in the procurement space. So, you know, what are the building blocks? Because sometimes we come in and we're looking at the end rather than saying what are the building blocks to get there. If you were going to, you know, do a mountain climb, you're going up Mount Kilimanjaro, you wouldn't just turn up at base camp and go, I'm here with my ice pick and my sort of knobby shoes, and I'm going up there. You'd actually have a fully planned plotted journey and go, I'm gonna do this at this stage and that stage. So I think you've gotta understand it without AI to then actually convert to AI or to know the pieces that are relevant to inject AI in. Because not everything that in your workplace is going to be AI ready. So I think that's the next piece is when you've actually understand your processes, where will it best benefit you? So for me, just coming into procurement very early, this is well before AI, I was looking to technology to facilitate, to make practice better and consistent. How can I make practice more efficient and more consistent? And, how can I build tools and templates that I build once used many times? It's not dissimilar. So you're actually looking for those points with that are causing you pain and where you can either inject technology or in our case that we're talking about, where can I put AI that'll benefit my procurement function the most or my customer the most? So I think that's where I look, and where where you need to look to say how we can integrate it in our day daily practice. Are you resource poor? Are you information poor? Are you do you need to do more with less? So having a look at where AI can help you but also help your customer is really important. Absolutely. Which I suppose brings us on nicely to that that introduction of AI, I suppose, the next step, introducing it in a way that that genuinely enhances productivity rather than adding a new tool that, you know, staff perceive as as creating extra work, which I suppose is where the the training and the sort of the change management comes into it. Yeah. I think people it's like, you know, I've got so many tools, so many logins, so many this, so many that. And it's like, are you just gonna give me one more burden or one more thing that I have to introduce to my customer? So people say, well, I lose my especially in health care. Will AI take my job? And I I sort of heard somebody say something recently. It said, no. AI is gonna give you a chance to be more human, to actually understand your customer better all the times you don't have time to listen to your customer. You know, you you potentially, it gives you that opportunity. So inject it in easy ways, that's gonna help you respond in a faster, more advanced manner. So I'll just give you an example. I'm I'm very resource poor, so I'm a sole practitioner for three national businesses. So that just is absolutely crazy. I've got no resources. However, down the road, down the corridor, the legal practitioner is also very resource poor. So I'm often held up in that contract management space, either getting contracts signed or actually getting I'm reviewing contracts myself and actually putting clauses in. I just found AI was just crazy good at saying, here's my contract workflow. I'd actually like you to automate that. Here's the intake. So my customer, I just go, hey. It's really simple. Don't email that to me anymore. Just jump on here, drag and drop, answer three questions, and then it comes automatically to me. You press the button, it comes to me. And then when I actually review it, I can actually respond to you or it just goes to the next one, and then it comes back. You can see where it is at any point. You don't have to wait for me. I'm not your blockage anymore. Suddenly, I became someone that said, oh, you know, I can help you move this faster, plus I can enable you and enable you to actually see where things are, and you get the the turnaround is faster. For me, I actually put my contract clauses in there, and I asked when I got, supplier contracts, I asked the navigator tool within my contracts AI, application. I said, could you please assess? So the it scraped it? Number one, it scraped it and found all the clauses. I asked it to look for particular clauses that were my clauses that I've put in already. Are these present? Could you put these in in the appropriate places? Could you actually now, place this in in my favor? Please make sure it's marked up because I want the supplier to see it. I'm not being a meanie. I'm not doing it. And then could you actually now you've seen my clauses. Could you actually rewrite the contract in my voice? Because I don't like contract speak because it's not accessible to my customers. Can you now put this in? And the AI tool does that for me. Now I'm suddenly the legal practitioner, who is my colleague, is happy. My customer is incredibly happy because this is coming coming around. The executives are actually quite happy because it's got our clauses in. Supplier, not so happy because my clauses are in there. But they can it's come back to them well sooner than the usual delay they've had. And it's in a it's in a state that's marked up, and we can actually have a meaningful conversation. So that's where I started in this organization, with things that didn't frighten people. There's another really cool tool that I've just started looking at, which is won't hurt you, but it'll make you look like a superhero. It's called Big Tin Can. And it's actually where you can actually, have conversations like this. We can put actions in the conversations. It'll actually say, this is the meeting notes between Tom and Deborah. Here are the actions that came out of it. Deborah's gonna do this by this date. Tom's gonna do that by that date. This we're gonna put some documents in tomorrow. I can create a room for Tom and I and other people. They can come in. They can have a look. It's sort of it's just a very cool AI tool that instead of me taking minutes, other people taking notes, emailing, we've actually got this environment now where we've we've got all the information, and we've actually got an environment we can share in either just for this meeting, the outcomes, or for a project. So there are three really cool things that I think can just help you without giving you, extra work, also make you look like a bit of a superhero, which, sometimes we all need to look like a bit of superhero. Absolutely. Without a doubt. No. No. That's fantastic. It's great to dig down that little bit deeper into some of those real sort of tangible examples of of just how much of a of a game changer AI can be. You know, we often sort of almost skirt around the subject and don't don't dive as deeply as we possibly can. So we know we appreciate you extending that extending that insight to the order, and I'm sure the audience, does as well. So, again, going even deeper if possible, you know, just around AI and her enhancing workforce efficiency across, procurement and, the health care procurement supply chain in health care, I should say. How can AI really improve sourcing and procurement decisions for those more complex categories then such as laboratory technology, medical devices, and biotech materials? Can you share any more insight on that? Yeah. What I found was it can really help with market analysis where sometimes you were delving yourself, into markets. You were trying to find out what other markets are doing, especially for someone on the our side of the world as Seinfeld called Australia at one point. You're just trying to see what people in Europe are doing, what's happening in Asia Pac. AI has actually enabled that to happen so much quicker. Rather than me going to websites and looking, you can act, act and ask a number of different applications. And I'll use ChatGPT because everyone knows ChatGPT. But you there's other tools, Perplexity being one. You can actually just ask those tools information about the the specific area that you are looking at. I can ask it to say, I'd really like to look at the specifications for instrumentation to, do tests on infectious molecular panels in respiratory, fecal, sexually transmitted infections. So you can actually ask it for information around that. It will tell you immediately which supplies are out there and how long they've been in the market, what sort of market share they have. The other thing you can do is you can actually ask it for things like if you have to do things you're working with scientists and you're saying, look. I'd like the specifications. I'm gonna go out to market for this. I'm gonna go to tender. Can you give me the functional specifications for the instrumentation and the track for testing? They will just go like, oh, I did. We're like, I'm a bench sign. It's not actually working. You can actually say, ask for those specifications, from a an AI tool, and you can ask them to assess. Is this what you're getting now? Is this better? Is this worse? That will actually enable them because it's so much easier. You can go through and go, yes. Yes. Yes. No. No. No. So you can actually enable your your, customers to actually, have a better response or, like, like, I've gotta start with a blank piece of paper. How am I gonna do this? You can say, look. I've got this. Can you just see if this sort of aligns with what you want? And from there, they're, like, very empowered and more engaged. You can actually assess compliance. So is this for us, it's, therapeutic goods administration. Is it TGA registered? What is its TGA number? What does that look like? Has there been any issues with compliance? You can actually ask it to when you have specifications to consolidate those specifications. So you can actually ask it also. You can actually start looking, sir, for things like and I'll use a radiology example. I'd like to know if I'm doing how many images a minute for a particular technology, let's say an MRI, how many image images a minute at a lower dose of radiation, let's say, CT because it's radiation. So how much you know, what can I get for that? And you can also say, where are where is this being used? And they say, oh, you know, you know, oh, hospital down the down the road. I can I actually know so and so? From there, I can probably ask them how they manage certain things. So suddenly, you've got a better way of analyzing the market and starting that prep work to do if you're going to market, which is always daunting and huge, you can actually start putting those building blocks. So, you know, Kilimanjaro, you're doing your planning. You're getting your kit bag in order, and you're saying, okay. I'm now getting these things in order, and you've been supported by an hour tool. It's not perfect. It only seems you know, it's only as good as what's gone in it before, but enough's gone in it before for you to give you a jolly good start, rather than a blank piece of paper. Right. I'm loving that Kilimanjaro example, Deborah. Let's let's, keep that thread going if we can with the the the subsequent subsequent questions. Just following on from that, I thought, you know, we talked so much about the ability for AI to really reduce that that workload for for procurement and supply chain, practitioners, really sort of eliminate I think we this phrase, you know, comes up time and time again, you know, sort of eliminating the need, you know, to spend spend too much time on those more laborious tasks. Mhmm. Can you just paint more of a picture for us in terms of how or maybe automated data extraction and document processing can really reduce that burden on staff? Okay. So, you must have your own if you're gonna use your own data, you've gotta get your data in order. So, you know, we talked about it's AI is only as good as what's gone before. AI has been trained. So for me to have information on infectious molecular instrumentation, somebody has gone before me and done this. Potentially, I'm going to ask the questions as I travel through that that tender. It's gonna scrape my information as well. And and so it's it's a build, build, build. If you're using your own data and you're putting it out there, and asking AI to analyze that data and give you good information, if your data is in a a right raw pickle, then you're going to struggle to do that. So once again, it it's some of that basics you cannot take away. It's category, subcategory. Those groups that go down that and then down to skew, If you've got that in order and you've got it mapped and you've got consistent consistent naming conventions within your organization, you are primed to use AI to its maximum capacity. I'm not in that situation, so no criticism from me. So for me, it's like, as I go through it, it's like if we did these things, we would be in a better position. I put a business case. AI helped me. Put a business case to the executive to say, if we had a data analyst, we would actually be able to get our data in order, and then we will be able to do, have better understanding of our data and and what it looks like. So for me, it's about, if you get your data in order, you can actually map systems. If your data then your data for me, my purchasing can actually talk to my testing. How many tests are we doing a day? What are we doing? And so you can actually start understanding, volumes, consumption, and how those two relate together. That's that's that's my goal. That's my dream. But I'm not there yet because my my data isn't in order. Having said that, you know, if your data is in very basic order and you have the most basic of order, do you want do you want me to give you a quick example, Tom? Just a little bit. Yeah. Go for it. I think that would be great. Okay. So I got home one hour before Tom, was going to, have this conversation. And I actually thought, what could I do if I only had an hour and I had to go and speak to somebody from my exec, and he's like, I really wanna know what I'm gonna do with this. So I actually gave it some analytics, and it's chat cheap PT. And I just said, I have a CSV file containing detailed procurement data from a large health organization that performs high volume diagnostic testing such as to follow feedback tests. This data contains descriptions, quantities, cost supplies, ordering sites, invoice information. Can you analyze this data too? Identify purchasing trends, detect opportunities to consolidate, highlight any anomalies, or outlast, assess whether items might present regulatory risk, and deliver an executive summary for me. Thirty so thirty five minutes, I gave it some dummy data, and it wasn't very exotic. I can well and truly tell you. So my exec so my I've got thirty five minutes, and I'm making it up. So twenty five, I said to it, oh, further information, 25% of the spend is concentrated across five supplies, duplicate supplies, and fragmented ordering across eight sites. That's that's true. Three product lines are flagged as potential regulatory compliance issues, consolidating 12 supplies down to six weeks, so up to 9% procurement costs annually. And I just gave it some very basic data. Within thirty five minutes, it had given me top categories with the very basic data I gave it, procurement trends, a supplier consolidation analysis with recommendations. God bless it. I love it. Compliance risk assessments, which is, you know, very important, and strategic recommendations on supplier consolidation, spend monitoring, regulatory compliance, and reporting enhancements. I asked it I asked it if it would actually give me some visuals of this based on the data, and it actually then spat out a pie graph, some trending, and, and some and a risk matrix for me. Now if I only had one hour and I was really under pressure, and I just come straight from another meeting, I had some basic data, I actually put it in and I had an exec meeting. It's like, what are you gonna do with that category, Deborah? What are you gonna do with it? And I had to go and speak to someone and say, look. I've done some very basic analysis just to start with, just using our very basic data that I got out of our x y zed system this afternoon. But there's a couple of things I can tell you straight away. Consolidation would actually enable us to save, a significant amount of money. So we would reduce our pay to pay because our invoices will be consolidated. We actually have a couple of compliance areas, and I'm actually going to involve our regular two people after this meeting. But I think there's a great opportunity. The five fifty high volume SKUs can be sourced from free suppliers, so immediately we're shrinking. That's absolutely fantastic. And, basically, the next steps are to initiate an internal supplier order because I have some concerns, regulatory and otherwise, engage legal on the flagged items, and schedule a lit basically, do a preferred supplier review. And then, actually, there's some recommendations for next steps, and I could probably get those done for you by next week. I had that was done in literally, like, under one hour. So I'm thinking that if you're if you're if you, procurement person, are out there like me, really under pressure, we've we've but you've got data, and you go like, how am I gonna what am I gonna do with this? You know, the three items didn't three items didn't have verified TGA, numbers, mainly because I didn't give it to it. But the reality is if that wasn't present, it would have assessed this for you. The other thing it can do is actually if you give it a big data dump, you know, sometimes it's very hard to see, wood for the trees and data, you can say, I've got real variability here that isn't seasonal. So we all know flu. You can have more flu testing in winter. But I've got real variability, and I I don't understand that. Can you identify trends, and can you pick out certain products that seem to be triggering increased testing. So and it will actually go through and sort that data and identify that for you. So that's just one example of how you can very quickly find, you know, value and not get stuck in the weeds. Deborah, that's fantastic. Really, really great example that once again, I think demonstrates the the real power that AI can have and and the influence it it can have on the work of of procurement and supply chain professionals. I wanna sort of conclude the conversation with a with a section really on more focused on kind of workforce development, I suppose Yeah. And really how AI is is just shaping the roles and expectations of of procurement supply chain professionals. How do you see AI, as I say, shaping the the the roles of of young people who are just getting started on that path in procurement and supply chain in in health care and and pharmaceuticals? So from my perspective and everyone talks about AI taking away your jobs. And if you look at it, like, look at what I've done in the contract AI space, if indeed I wasn't, resource poor as was the legal department, potentially, they might have had a number of paralegals who might have done that work for me very quickly, and those people, basically, AI would have put them out of work. And that would be horrible because those paralegals are doing doing paralegal work whilst they study for the bar and the same with procurement. So if you're an entry level procurement person and you're coming in as an officer and you're just doing, you know, purchasing and you're, you know, wanting to progress through the the procurement ranks, the category manager and, you know, it's it's potentially those roles if, you know, we've got our data in order and AI, and you think of the research that I'm I'm doing online, I ordinarily would have got said to my category manager, okay. I wanted you to do a desktop analysis before we go to market. Once you do a desktop assessment, who's in, who's out, you know, like, how are we going to, you know, shape the supplies we're gonna go to to market with. That that role potentially is taken by AI. So people like me who are war horses, who've got, you know, experience and background sort of and insights and strategy, you know, I can sort of, mold the AI to to where I I I want it. And that's great, but how do you get people so normally, you'd be in an organization where you'd have a team, you'd have a succession plan really quickly, and you go, okay. Who's gonna sit in if someone can't sit in my seat, then I can't progress either. So who's gonna move into my seat? Who's gonna move into their seat? And so on and so on. Now AI everyone looks at AI as the big baddie that's gonna take that away. Conversely, if you're an AI if you come into procurement and normally in a big procurement team, there'd be an analyst, there'd be this, there'd be that, all sorts of people with different skills, and potentially, you go like, you know what? I'm really good. I'm really insightful in, you know, the health care categories. But from a, a data and a bit rusty on Excel, I'm not that good when I'm great at getting the tenors out, but when they come back, there's all that data. And, you know, potentially, that might stop you progressing. AI takes that away. So, potentially, you're you're where you lack, AI will will cover that gap. You go, I don't know I don't know how to when I get this in, if the supplier answers this way, I'm gonna score weighted, you know, weighted scoring. I'm gonna score that. If it scores this way, I'm gonna score that. I don't know how to write the if formula. Give that to chat g p t. It will write it for you. I found out a little while ago when I had a formula wrong, I'm going I don't know where the problem is. I actually put it in, said, here's my stuff. Here's my formula. I thought I was clever, but I'm not. And it said, oh, you're missing a semicolon here. Oh, hallelujah. You know, like, you know, what, you know, really drove me mental for probably an hour and a half, It solved in three minutes. So if you're weak on something, you actually become you can become strong on another point. If you're applying for a job and you you don't know things, suddenly, you can give yourself a crash course in a week and learn what would have taken you potentially a short course at, you know, your local uni, to do a bit of category management, understanding where they they fit. You can actually do a crash course in it. So the things that blocked you or you thought blocked you, the things that I really struggle with transitioning from a clinical person into a, a commercial environment, I went off and did health economics and did all this. Took me ages, cost a lot of money. You can do that for free in the evenings, on the weekends, at lunchtime using AI. So the things that blocked you no longer blocked you because of AI. So you sort of have to look at it like like that. So, you know, there's not the traditional trajectory through your career path, but if you actually, have that, we talk really the first question, curiosity, you know, problem solving. If you're that person, the AI will not be your barrier. It will be your friend. Right. And following on from that then, I I I was gonna ask, but you you've sort of covered it. But just in summary, is it fair to say then that you feel AI is creating more opportunities than obstacles for for that for that next generation of professionals? For me, as somebody who's probably on my fifth career, and I just you know, that that sort of navigation and ability to cross pollinate, it actually creates opportunities. And, you know, the things which, you know, I really struggled with, you know, you know, transitioning into one space to another and spending lots of time. I could have fast I could you can now fast track that really quickly. So I think and those people in procurement, especially in health care, you know, if you've got other insights that are not just commercial, you've come from somewhere else, it doesn't prevent you. You so I think it's great for enabling people to fast track and cross pollinate their career into other spaces. You know, sort of like, you know, think of a a river. You know, you can you know, you're the water between the rocks, water between the rocks. You know? You are just you can actually flow between all of this, and it will actually facilitate that for you. Great stuff. Yeah. But now we're we're almost out of time. We I think we've just got time for one of our, our presubmitted, audience questions that we've already Okay. Already had in. I'm gonna go for this one. It's a bit of advice. Well, it's asking for a bit of advice, really. We maybe covered a little bit of this, since since this question came in. But what advice would you give to early stage procurement or supply chain staff who wants to develop AI fluency and be part of the transformation. I guess the transformation obviously being that increasing influence of AI. Okay. So early early career, and there's no there's no AI course. And even if there was, AI would rewrite it within, you know, two months. You know? So there's nothing like that, but there is loads, loads around and and that is actually free. And you only need to get on to, Facebook or Insta or whatever you're you're using and start looking for them, and you will quickly find it. Three weekends ago, I did, an AI a three day AI, Fastrack. I did it with Tony Robbins and a few other people, and it was an American time. Just terrible. But they also had real life examples of things that other people were doing, not all relevant, but there's loads of stuff like that that is in not in my work time. But nevertheless, it gave me loads of opportunities just to see what other people were doing around the world. And so once again, going back very first question, if you're curious and you're interested, you'll actually be able to find, a pathway. If you're interested in, procurement and, I guess, supply chain, it depends on how traditional your organization is. If you if your organization you're a wealthy health organization, you have Oracle, Cooper, or SAP, they will have amazing AI tools attached to them, and you will be able to fast track your capability using those organizations. If you're not and you're starting from scratch, and your organization is cobbling together as often health organizations do because we're putting money into health care and patients not apps, you actually have more of an opportunity to to progress because you're actually gonna say, well, this doesn't work. Why doesn't it work? How can I make it work? How can I get my data in order? How could that AI help me? And as you ask those questions, it will actually naturally flow just like I did when I got home. I had one hour and I said, help me. I want to do this, and I want to have a I wanted I wanted to have a quick example to see what it could do in an hour if I had to speak in one hour's time to an executive, what would it look like? So I think if you're in an environment that is, application poor, you probably have more opportunity using AI to both shine and to progress than you would otherwise. The other thing, if you're in health care and you're not a health care person and you're gonna speak to the neurosurgeons tomorrow about their category, you actually have loads of opportunity to actually go and just see a little bit of what they do, understand them a little bit because they are your customer. Let your humanity show. But just remember, you have to be able to pronounce the words that they use. You have to be able to say gastoscopy and all the things that they do. So but it gives you a huge opportunity to just do that amazing background and to shine. That's what I think. Yeah. Great. No. That's fantastic. A really nice way to end, a really positive way to end. And it's been a, I gotta say, a real positive conversation, Deborah. Thank you so much. I'm afraid that is all we've got time for for today. My thanks goes to all of you, of course, for for watching and Deborah for your for your time today. It's been really, really insightful stuff, some fantastic examples in there. So thank you again, and we'll speak again soon, no doubt. Thank you. Thanks, Deborah. The recording of the webinar will be available shortly. So if you so desire, you can come back and watch it all over again. You can also catch plenty more webinars over on the Supply Chain Digital website. Just head to supplychaindigital.com. Thanks again to you all for watching. Bye for now.